On this site, in order to respect the privacy of users, we will handle personal information (hereinafter, customer information) as follows.
- Concept behind customer information protection
This site is managed as a service for providing information to customers.
When customers are using this website, some services may request customers' personal information (in the case of services used voluntarily and of the customer's own free will, such as making an inquiry or registering for the email newsletter).
This website recognizes the proper protection of customers' personal information (hereinafter, customer information) is a serious responsibility, and handles customer information according to the following approach.
- We observe the personal information protection law and other related laws and regulations applicable to customer information, and handle the information appropriately. Also, we make efforts to improve handling of information.
- We clarify the regulations related to handling customer information, and fully disseminate them to employees.
Further, we also request that business partners handle customer information appropriately.
- Upon acquisition of customer information, we will notify or announce the purpose of use and handle the information according to its purpose of use.
- We will take appropriate measures to prevent leakage, loss, falsification, etc., of customer information and other safety management.
- Purpose of Collection and Scope of Use
This website uses customer information for the following purposes.
- To provide guidance for business related to services handled by our company.
- To conduct customer questionnaires to consider planning and development of goods or measures to improve customer satisfaction, etc.
- To carry out the necessary duties to respond to customer inquiries or implement prompt service, etc.
- Providing Customer Information to Others
We will not transfer or provide customer information provided by the user to third parties except in the following cases.
- When consigning shipment of goods, necessary documents, various guides, etc., to a shipping agent.
- When consigning production, development, management, and operation of this site to external contractors.
- When publishing the results of aggregation or statistical processing in a form in which individuals cannot be identified.
- Accuracy of Customer Information
The customer can confirm, correct or delete personal information provided according to a prescribed method (the inquiry form on the website, telephone).
Further, we will promptly and strictly handle these matters.